Herff Jones - Richmond, Virginia Herff Jones
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Rings Cap and Gown Graduate Supplies Refunds and Exchanges Graduation Checklist Privacy Payment Types  

I do not see my question listed. How do I get more information?
Please call our office at (804) 598-0971 or toll free at (800) 752-9224 during regular business hours.

Who do I send graduation announcements to and when do I mail them?
This is an announcement of your special achievement in life that you will want to share with family, friends, neighbors, and people who are important to you. It is not an invitation to the actual ceremony. Proper etiquette suggests mailing your announcements ten days to two weeks before graduation. Some students may choose to mail them after graduation.

If I do not graduate, can I get a refund?
If you are not eligible to graduate you must contact our office in writing or by phone prior to graduation to request a refund on applicable items. You can receive a refund on your cap and gown unit and certain senior graduation items. All items that are subject to a refund must be in our office in 100% new condition and original packaging prior to graduation to be eligible. Refunds will be issued when items have been returned to our Powhatan office. Personalized items such as namecards and return address labels are NOT eligible for a refund. Late Fees and Handling Fees are NOT refundable. Please allow 4-6 weeks for refunds to be processed.

Graduate Supplies
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